Returns & Exchanges

At YA-MAN, we stand behind our Japanese beauty technology and want you to be fully satisfied with your purchase. If you are not completely happy with your device, you may return it within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Carefully pack your device in its original packaging, including all accessories, manuals, and promotional gifts to ensure eligibility for a refund.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.

4

Inspection and Refund

Once our technicians verify the device's condition, we will process your refund to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing