Frequently Asked Questions

Everything you need to know about your YA-MAN beauty journey.

How long does shipping take for my beauty devices?

Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on customs processing.

What is your return policy for skincare tools?

We offer a 30-day money-back guarantee on all devices. Items must be returned in their original packaging with all accessories included to qualify for a full refund.

Do YA-MAN products come with a warranty?

Yes, all our electronic beauty devices include a 1-year limited manufacturer's warranty that covers defects in materials and workmanship under normal use.

How do I know if a specific device is right for my skin type?

Each product page includes a detailed 'Skin Suitability' guide. Generally, our RF and EMS technologies are safe for all skin types, but we recommend consulting the manual if you have hypersensitive skin.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Klarna and Afterpay.

Are your products authentic?

Absolutely. By purchasing directly from our official store, you are guaranteed 100% authentic YA-MAN technology engineered and designed in Japan.